|Your Outdoor Project, Simplified.Privacy Policy
SunWest Landscape Group, LLC is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
This Privacy Policy applies to the website located at sunwestlandscapegroup.com and all related services operated by SunWest Landscape Group, LLC ("SunWest," "we," "our," or "us"). By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide Directly
When you submit an estimate request, contact form, or newsletter subscription on our website, we collect information you voluntarily provide including your name, email address, phone number, property address, and the details of your project or inquiry.
Automatically Collected Information
When you visit our website, we automatically receive certain technical information including your IP address, browser type and version, device type, pages viewed, time spent on pages, referring website, and general geographic location (city/region level). This data is collected through cookies and similar tracking technologies.
Communications
If you contact us by phone or email, we may retain records of that communication including the content and date of correspondence.
2. How We Use Your Information
Service Delivery
We use your contact information to respond to estimate requests, schedule site visits, coordinate project logistics, and communicate with you about your outdoor improvement project.
Business Operations
We may use aggregate, non-identifiable data to analyze website performance, understand how visitors find and use our site, and improve our services and content.
Communications
With your consent, we may send you occasional emails about landscaping tips, seasonal service reminders, and updates relevant to Gulf Coast property owners. You can unsubscribe from these communications at any time.
Legal Compliance
We may use or disclose your information as required by applicable law, court order, or governmental authority, or to protect the rights, property, or safety of SunWest Landscape Group, our clients, or others.
3. Information Sharing
Contractor Partners
To fulfill your project, we share relevant project details (property address, scope of work, contact information) with the vetted independent contractor partners who will perform the field services on your project. These contractors are bound by confidentiality obligations consistent with this policy.
Service Providers
We work with third-party service providers who assist us in operating our website and business, including web hosting, analytics, and communication tools. These providers have access only to the information necessary to perform their functions and are not permitted to use it for other purposes.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
Our Approach
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers.
Limitations
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
6. Data Retention
How Long We Keep Your Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services you have requested, maintaining business records for legal and accounting purposes, and complying with our legal obligations. When information is no longer needed, we delete or anonymize it.
7. Your Rights & Choices
Access & Correction
You may request access to the personal information we hold about you and ask us to correct any inaccuracies. To make such a request, please contact us using the information provided at the end of this policy.
Deletion
You may request that we delete your personal information, subject to our legal obligations and legitimate business needs to retain certain records.
Opt-Out of Marketing
You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly. Note that opting out of marketing communications does not affect our ability to send you transactional communications related to services you have requested.
Florida Residents
Florida residents may have additional rights under Florida law. Please contact us if you have questions about your specific rights under applicable Florida privacy laws.
8. Third-Party Links
External Sites
Our website may contain links to third-party websites, including Google Maps, social media platforms, and review sites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Under 13
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
10. Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: